Contact Us

We can help with a question before purchase or with an order already placed. The email below is the contact point for our store.

What to include

For an existing purchase, include the order number, the email used at checkout and a short explanation of the issue. For a product question, include the product name or page link and the option you are considering. Photographs can help with damaged or incorrect items when reasonably available.

Returns and delivery enquiries

Contact us before sending a return so we can provide a prepaid label or equivalent free method and the correct destination. Read our Refund Policy and Shipping Policy for the applicable timeframes. The business address below is for correspondence and is not confirmation of a public shop or return drop-off facility.

Protecting your information

Never include a payment-card security code, account password or full card number in a message. If your enquiry concerns personal information, mark it “Privacy request” so it can be handled appropriately. We use information in your message to respond and manage the relevant request.

Contact

Email: support@zunellagoods.shop

Business address: 6112 Coburg Rd, Halifax, Nova Scotia, B3H 1Z4, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).